Shipping policy

Shipping & Delivery

All WRK-R8 orders are dispatched from Perth, Western Australia.

Australia

We offer FREE standard shipping on Australian orders over $100 AUD.

For orders under $100 AUD, shipping costs are calculated and displayed at checkout based on your order and delivery location.

Once your order has been dispatched, you will receive tracking information so you can follow your delivery.

New Zealand

We ship WRK-R8 to New Zealand.

We offer FREE shipping on New Zealand orders over $150 AUD.

For orders under $150 AUD, shipping costs are calculated and displayed at checkout based on your order and delivery location.

International delivery times may vary depending on the destination and carrier.

Processing & Dispatch

We aim to process and dispatch orders as quickly as possible. Orders are generally dispatched within 1–2 business days. During peak periods, promotions or public holidays, dispatch may take slightly longer.

Tracking

Where tracking is available, tracking details will be sent to the email address provided with your order once your parcel has been dispatched.

Delivery Delays

Once an order has been handed to the shipping carrier, delivery timeframes can occasionally be affected by circumstances outside our control. If you're experiencing an issue with your delivery, please contact us and we'll do our best to assist.

Incorrect Shipping Details

Please ensure your delivery details are correct before placing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that delivery details can be changed once an order has been dispatched.

Questions About Your Order?

If you have any questions regarding shipping or your order, contact us at hello@workratehydration.com and include your order number where possible.